Benefits of the American Standard Register Warranty

Elliot Jameson

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american standard register warranty

When investing in a heating, ventilation, and air conditioning (HVAC) system, understanding the warranty terms is crucial to ensure long-term peace of mind. American Standard register warranty offers robust warranty options that protect your investment, provided you adhere to their registration guidelines. This article delves into the specifics of the American Standard register warranty, highlighting its benefits, registration process, and key considerations.

Types of Warranties Offered by American Standard

American Standard provides two primary warranty options for their HVAC systems:

  1. Base Limited Warranty: The warranty applies to products that you do not register within 60 days of installation.
    Typically, it offers five years of coverage on parts that fail due to manufacturer defects. You should note that the warranty does not include labor costs for repairs, and the coverage duration may vary depending on the specific product.
  2. Registered Limited Warranty: By registering your product within 60 days of installation, you can extend your warranty coverage to 10 years. This warranty also covers parts that fail due to manufacturer defects but excludes labor costs. The exact duration of coverage can vary based on the product model.

The Importance of Timely Registration

Registering your American Standard product promptly is essential to maximize your warranty benefits. Failure to register within the 60-day window results in defaulting to the Base Limited Warranty, which offers shorter coverage. Timely registration ensures you receive the extended protection of the Registered Limited Warranty.

How to Register Your American Standard Product

Registering your product is a straightforward process:

  • Online Registration: Visit the official American Standard warranty registration page. You’ll need your system’s serial number, model number, and installation date. This information is typically found on your sales invoice or directly on the unit.
  • Assistance: If you encounter any issues during the registration process, you can contact American Standard’s warranty specialists at 1-833-986-3310 or via email at product.registration@concentrix.com.

Transferring Your Warranty

You can transfer the Registered Limited Warranty to the new homeowner if you sell your home, provided certain conditions are met.

  • The transfer must be completed within 90 days of the home sale.
  • A one-time transfer fee of $99 is required, payable by credit card.

It’s important to note that units registered before August 1, 2011, are not eligible for warranty transfer.

Optional Extended Warranties

American Standard offers Optional Extended Warranties that you can purchase to cover labor costs and provide longer parts coverage, giving you added peace of mind. These warranties can offer labor coverage for 2, 5, 10, or 12 years, depending on the plan selected. A 12-year Extended Service Agreement (ESA) policy also includes parts coverage for the 11th and 12th years. To explore these options, contact your local American Standard dealer.

Comparison of American Standard Warranty Options

To provide a clear overview, here’s a comparison of the key features of American Standard’s warranty options:

FeatureBase Limited WarrantyRegistered Limited WarrantyOptional Extended Warranty
EligibilityProducts not registered within 60 daysProducts registered within 60 daysAvailable for registered products
Coverage DurationTypically 5 yearsUp to 10 yearsUp to 12 years
Parts CoverageYesYesYes
Labor CoverageNoNoYes
TransferableNoYes, with conditionsYes, varies by plan
Transfer FeeN/A$99Varies

Key Considerations

  • Maintenance Requirements: Regular maintenance is essential to keep your warranty valid. We recommend scheduling twice-a-year maintenance with a local dealer.
  • Labor Costs: Standard warranties do not cover labor costs. Purchasing an Optional Extended Warranty can help mitigate these expenses.
  • Product-Specific Terms: Warranty terms can vary based on the specific product model. Review the warranty certificate provided with your product for detailed information.

Conclusion

Understanding and promptly registering your American Standard HVAC system is vital to fully leverage the warranty benefits. By adhering to the registration timelines and considering optional extended coverage, you can ensure your home comfort system remains protected for years to come.

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